Pet Pals and Kennels presentsDuro Deluxe Kennel Supplies

 

Customer Service

Pet Pals & Kennels
1888 Colora Road
Colora, MD 21917
410.658.3647

Attn: Kennel Operators & Vets - Kenneldoor.com will send you a Duro-Deluxe door for inspection and if you aren't fully satisfied you may send it back for a full refund less shipping.

RETURN Policies

You may be subject to a 20% Restock Fee upon returned items.

If product is delivered damaged to you be sure to save the carton for returns.  This is a UPS Policy.  They will not return your product unless it is in same package.

PLEASE NOTE: Please feel free to call 410.658.3647 and ask questions about our products. Our sales staff are on duty during normal business hours to help guide you in selecting just the product to suit your needs.

For the privacy of our clients, we do not sell, give away, retain or use in any manner that is unlawful any credit card numbers after a sale is completed and invoice is paid in full.

This product is not recommended for the homeowners

Order Confirmation

  • Upon receipt of your order we will contact you to confirm that you selected the right item and answer any questions you might have.

Shipping charges will vary depending on item chosen,

  • call 410.658.36477 for the shipping & handling charges for your order.
  • Generally, the shipping is 10% of the product price. 
  • Payment is due before order is shipped.
  • All shipping is FOB our dock.

Shipping Time

  • Small volume orders are shipped within 1 week. Allow 7-10 business days for receipt.

Measurements:  

  • Please include the length and height of inside runs.  Polypropylene .5 inch thick with stainless track available- need opening size to quote

Hardware:

  • Kennel doors come with stainless steel aircraft wire (10 feet), 2 pulley and all necessary hardware.
  • Extra pulleys $2.50 each, extra SS wire $.75 cents a foot. 
  • Track included
  • All doors are shipped with complete installation instructions
    .
  • All hardware included for all doors. Pulleys, hooks, vinyl hand loops, Tapcons, 10 full feet of stainless cable, and "S" hooks all heavy duty for normal installation.
     
  • Sliders are made of .250 A.B.S. black or milk colored translucent  (lets light in, yet dog can't see out) or Clear Polycarbonate, (not Plexiglas).
  • Our chew proof shield is made of heavy-duty aluminum or Stainless Steel.
  • The neopream gasket is placed where dog can't get it.
  • We use Stainless Steel Aircraft wire and Stainless Steel screws (no rust.)
  • We warrant our doors for 1 year.

Wholesale Pricing:  10 units minimum for wholesale price.  Quotes given for special sizes. All Prices FOB Colora, MD 

THANK YOU FOR YOUR ORDER!

a blue line of paw prints with three cute dogs sitting on it
Pet Pals & Kennels red circle 1888 Colora Road red circle Colora, MD 21917 red circle 410.658.3647

             

Duro Deluxe Vertical Door Patented US #6481156
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